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Custom Orders

Order Information

We want each customer to be completely delighted with their purchase and are happy to help in any way we can. As many of our custom orders are brides searching for bridal party attire, we understand everyone in your bridal party may not have the same style or wear the same size. Custom orders provide the option to choose a variety of pieces to fully accommodate your specific needs. 

Bulk Orders

Any bulk orders of earrings and/or loungewear is classified as a custom order. Definitions of bulk orders vary depending on item type. An order of 5 or more items of the same jewelry type (earrings, bracelets, etc.) is considered a bulk order. An order of 5 or more of the same loungewear style and print is considered a bulk order. 

We offer a range of discount pricing for bulk orders, depending on the quantity. For jewelry, your order is not required to be 5+ of the same item to receive the associated discount. This allows you to mix and match different styles and pieces to create your own customized collection. For loungewear, your order must be 5+ of the same item, including loungewear type, style, and print to receive the bulk order discount. Please see the discount tiers below:

Jewelry Order Discounts:

 Item Qty.
Discount
Discount Code for Checkout
5
10%
earring10
6-7
15%
earring15
8-9
20%
earring20
10+
25%
earring25
 
Lounge Wear Order Discounts:
 Item Qty. Discount Discount Code for Checkout
5+ 10% pajama10
 
    Placing a Custom Order
    Contact us to place your custom orders using the guidelines below:
    Email: info@thepoppyshopstore.com
    Custom Order Message Content:
    • Event Date
    • Event Type
    • Item Name
    • Item Quantity
    • Sizes (If applicable)
    Shipping
    Time needed to prepare and ship each custom order varies due to product availability and volume requirements. Although it may be much faster, please allow up to 3 weeks to package and ship any custom jewelry orders. As lounge wear is hand-crafted and made-to-order, please allow up to 8 weeks for shipment. Once your order has been placed, we will be able to provide a more accurate expected delivery date. You will receive a confirmation email with tracking information once your order is ready to ship. 
    Please contact us via email regarding any questions or concerns before or after you have placed your order.